Worship Survey Results

By Kari Slotten, Project Manager: Vision Implementation

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If you're looking for info on the Congregational Assessment Tool (CAT) survey we are administering in January and February of 2014, please click here.

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In November, we circulated a survey (an online and a paper version) regarding worship, with the goal of using your feedback to develop a new worship service on Saturday nights.

We were pleased to have 489 people answer our worship survey. The congregation had thoughtful ideas about current and future worship, and I’ll share the themes that emerged and some ways the pastors and staff are looking to address those items.

Who answered the survey

First, I’d like to talk about who answered the survey. This is important to know, as we realize who’s represented well, and who is missing.

• 69% worship with their family
• 62% were between 30-55
• 83% worship most weeks (drops to 49% in summer)
• 67% worship with the same frequency as a year ago
• 39% worship with their kids, and 36% don’t have kids 0-18 at home
• Preferred worship times:
• Sunday 9:45 (162)
• Saturday 5:00 (127)
• Sunday 11:00 (95)
• Sunday 8:30 (77)
• Preferred worship style:
• Organ/piano-led  (292)
• Band-led (171)

There was a heavy response from Saturday worshipers, as a core part of the survey explored the possibility of adding a band-led worship service on Saturdays. We are especially short on answers from people under 30, and those who attend sporadically. We will use other research and targeted conversations to complement our survey data as we evaluate next steps.

Current worship

Obviously, what happens in the sanctuary affects each person’s worship experience. We also know factors outside of the sanctuary can impact how people perceive their worship experience. We had feedback about both, and have ideas on how we will address some areas that need improvement.

Finding: 50% of people who prefer organ/piano, and 33% of people who prefer band, like worship as it is.  The rest seek improvement primarily with sermons and music.

Response: There are ways that sermons and music can be enhanced, without taking away the things people appreciate about them. Each ministry area will have the opportunity to review conclusions, process them, and plan accordingly.

We know some of the people who prefer band-led worship miss the former “Table” worship in the Great Hall, and with difficult change comes a grieving process. As we move through that, we will continue working to improve the feeling of intimacy, warmth, and community in the sanctuary.

Finding: Other ministry options (especially Children’s Ministry), feeling welcome and a sense of community, and difficult parking experiences impact how people feel about worship.

Response: These three areas outside of the sanctuary drew the most comments in the survey, and we are in the process of addressing each of them.

We have many strong ministries, and we’re actively looking at ways these different ministries can work with worship to support each other. Children’s Ministry especially is considering different options for bringing regular programming back on Saturdays, and discerning if there are ways to make Sunday programming more welcoming.

Our Invitation and Welcome ministry is gaining momentum. Not only will this ministry focus on connecting and inviting in our community, but a major emphasis will also focus on making sure people feel welcomed and invited to get connected once they are at SOTV.

Parking at SOTV presents a number of challenges. We are exploring several options, including shuttles and parking services, as we work to address this issue.

As we develop plans in these and other areas, we will be sure to share them. We also invite your ideas and feedback!

Saturday Worship

Finding: 2/3 of people who prefer organ/piano-led worship, and 3/4 who prefer band-led worship, said they would consider Saturday worship. Although the preferred time for each group was 5:00, the second-place option for each group was 5:30 (for organ/piano), and 4:00 (for band). Interest in Saturday worship increased significantly with the possibility of adding Children’s programming.

Response: We will add a band-led worship service on Saturdays, at 4:00. This option also supports what we’ve seen in other churches and through targeted conversations. We will shift the organ/piano-led worship to 5:30 to avoid congested parking issues. A time table for this additional service has not been decided yet, but should be decided over the next month as we look at the implications of this addition (especially on Children’s Ministry). We will share that communication as we’re able.

Future Worship

Finding: People requested more worship opportunities for both of our worship styles. Some leading time preferences for more worship included Wednesday and Sunday evenings.

Response:  We will actively look at adding more worship opportunities once we’ve finalized Saturday plans. Wednesday and Sunday evenings have very different implications, as the facility experiences very different activity levels at those times. We will also continue to think about opportunities to respond to our congregation and the community through non-traditional ways, like adding a second site, if the need develops.

Thanks again to everyone who took our November worship survey. If you have questions, you can contact me at Kari.Slotten@sotv.org. You may also give us feedback at our website, or in the comments section below.

Please note: All comments made below will be received and reviewed upon submission. Vulgar or offensive commentary will not be posted for public view. You may also send questions or comments to council@sotv.org.